Knowing how your money is being spent and perhaps, more importantly, having control over it can be a vital aid to efficiency and profitability. Our unique billing system, to which all our customers have secure, online access, is unrivalled in the industry.
"Friendly, prompt service and an excellent online billing system. I am very happy with Intercity. Carry on the good work."
"Intercity's web billing tool which we use on a daily basis, is a very user friendly way of keeping track of our accounts and billing processes."
Gratte Brothers Ltd
Our online billing provides real time reporting and analysis on your Intercity services including mobile, landline and hosted services. All variable landline costs are updated within 24 hours, which allows our customers to proactively monitor individual spend. This provides our customers with a quick and easy method to control their communication costs. In addition, Intercity provide a monthly paper One Bill invoice. This format delivers a consolidated outline of all your Intercity costs.
Call analysis by call type and department/cost centre
Call volume by hour
After hours analysis Top 10 highest and lowest spenders
Top 20 most expensive calls
Detailed list of calls
Summary of account expenditure
Add or remove bars
Get threshold alerts via SMS and email
View real-time data
Want to find out more?Customer Support are on hand to help.
Already an Intercity customer?Haven't got web billing set up on your account.
Our Web Billing service gives you a breakdown of personal and business calls and sets individual call limits. Once your agreed call limit is reached you'll be notified by a text or email to your nominated contact.
Web Billing also lets you forecast monthly costs from past bills and identify highest and lowest spenders.
Receive reports designed by you
Our Web Billing service gives you up to 12 months historical data available for analysis. You'll also be able to receive tailored reports by email or download the information to excel or PDF.
Control all your communications
Web Billing gives you the option to set individual call limits and group costs by department, division or cost center. That's not all as you can add or remove bars, update user information as and when you need to and monitor usage on a daily basis.
Web Billing also puts all of your Intercity bills in one place to make life easier for you.
Intercity added benefits
At Intercity we give you a dedicated Account Manager and we can create bespoke reports for your business from IT staff employed directly by us.
Easy access to your secure portal
You'll get easy access to the Web Billing portal through www.intercity-uk.com/login.
Your Managers will be able to see their department spend whenever with 24/7 availability of all information.
Intercity's secure online billing platform gives you complete visibility and control of your Intercity services.
We offer two subscription levels. Web Billing Free is available to all Intercity customers for mobile phones, fixed line services and hosted services. Web Billing Gold offers all the benefits of the free version but includes more granular control for an additional fee.
|Web Billing FREE||Web Billing GOLD|
|Itemised bills online||Y||Y|
|Change user information||Y||Y|
|Add and remove bars||Y||Y|
|Billing summary history||3 months||12 months|
|Voice and data history||3 months||12 months|
|Access to departmental call analysis||Restricted||Unlimited|
|Call analysis by country, call type and bespoke groups||-||Y|
|Breakdown by business / personal usage||-||Y|
|Easy to use graphical reports||-||Y|
|Scheduled email reports||-||Y|
|Threshold alerts via SMS and email||-||Y|
|Access to customer settings (eg work hours and prefs)||-||Y|
Every Intercity customer receives Web Billing for free. If you need even more control of your billing we recommend you upgrade to Web Billing Gold.
Speak to your Intercity Account Manager or contact email@example.com to find out more.
Intercity is a leading independent provider of business communications services with a 25 year track record of delighting customers across the UK and Europe.