Support

Watch our corporate video

Intercity's Corporate Video

Customer Support Core Values

To successfully deploy, manage and maintain your business-critical communications solution, you need great products backed by quality customer support. Since the company began over 25 years ago providing excellent customer service has always been at the heart of everything we do.

Whether you're talking to your Account Manager or a member of the in-house sales support team responsible for your account, you're guaranteed to receive a prompt, efficient service from people who understand you and your business.

Your Account Manager will look after every aspect of your relationship with us and will help you:

  •     Process orders
  •     Upgrade existing services
  •     Query your account
  •     Provide technical advice on smartphones and data products such a
        BlackBerry® and mobile email
  •     Create custom reports to help you Identify costs and usage by user

At Intercity we know that providing great customer service is an ongoing process and we value any feedback you can give us.

Support helpline
(incl. out of hours)

Samsung repairs
T : 0121 643 7373


T : 0121 616 7209
  Knowledgebase
  Login to Web Billing

  Device repairs
  Car kit installations
  Remote support to Technician
Office hours 8:30am to 5:30pm (Mon - Thu)
8:30am to 5:00pm (Fri)