Frequently Asked Questions

What can I do with City2Txt?

  • Send one/many text messages online quickly and easily
  • Send to any worldwide destination for the same price
  • Receive text messages online or in your inbox (requires additional purchase of a reply number)
  • Create or import 'Distribution Lists' to send to multiple recipients
  • Target individual recipients using mail merge fields
  • See the full history and reporting facilities
  • Use pre-defined templates for quick message creation

What does my account let me do?

  • Create any number of sub-users at no further cost
  • Transfer credit from your main account login to your users
  • Assign credit to an individual or create a pool of messages for multiple users
  • Reports will allow you to view all messages including those of your users
  • Each user will have their own reports available to them online

How can I send messages using City2txt?

Send SMS using our secure online portal. All Mobile Numbers must be in international format e.g.447810.......

Can I use any text as a message label?

Yes, the online service will allow you to use any text (up to 11 characters) as the message label.

What is Flash SMS?

A 'Flash' SMS message is received directly in the handsets display - bypassing the users inbox - use for emergency SMS alert - if the user exits from the message they will not be able to retrieve it again unless they have specifically selected to save it.

How do I receive replies?

To receive replies to the messages you've sent you have to purchase a reply number from City2Txt - there is an annual fee of £150 + VAT for this service.  Replies will then be available in your account's online inbox or an email address if specified

How do I get a short code number?

There is an initial setup cost involved in creating your account - initial account creation is complete with 1,000 free messages. There is no time limit on the use of messages either. There is an annual charge for the reply number if required and a monthly charge if any short codes are used. Please contact us for the latest pricing regarding the purchase of top-up messages.

 

Why Intercity?

Intercity is a leading independent provider of business communications services with a 25 year track record of delighting customers across the UK and Europe.

  • We're a single source for all your mobile, networking and data solution needs
  • We’re independent so have the flexibility to build a communications solution that meets your needs AND your budget
  • We deal direct with our partners and business customers, so we don’t have the costs of call centres or retail stores
  • We simplify communications by giving you a named Account Manager to help you with everything from sales, installation, billing, upgrades and maintenance for all of your services
  • We're the most financially stable independent telecoms provider in the UK so you get peace of mind for all your services

Some of our customers

Intercity's Customer Logos

Other customers interested in Frequently Asked Questions also looked at: