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BlackBerry® solutions


BlackBerry is a powerful smartphone solution popular for its high levels of data security and flexible email handling abilities that keep you connected to the office anytime, anywhere.

  • Work wherever, whenever
  • Boost productivity and performance
  • Respond to customers and colleagues instantly
  • Protect your data with world class, end-to-end security

The benefits of a BlackBerry solution:

Work wherever, whenever

  • Stay connected on the go – with secure email, calendar, contacts and applications
  • Flexible solutions to fit any sized business
  • Quickly access sales, product and organisational data in any database
  • Access the Internet in the palm of your hand
  • Always be accessible through voice and email

Boost productivity and performance

  • All BlackBerry data is compressed  – making sending/receiving fast and letting you store more emails on the handset
  • Better battery life from compressed data
  • Automatic alerts to support decision making whilst out of the office
  • Synchronise your phone to office applications so you never miss a message
  • Increase employee productivity on the move by accessing Windows file share

Instant response to customers and colleagues

  • Faster task completion and staff efficiency through improved interaction between colleagues and systems
  • Can be scaled to thousands of users
  • Free BlackBerry to BlackBerry messaging (BBM)

World class end-to-end security – protects your data at every point 

  • Proven security to reduce IT headaches
  • Control all smartphones through one central point
  • Information is transmitted in a highly protected environment

Intercity added benefits

  • Dedicated Account Management
  • In-house BlackBerry certified support
  • On site installation and health check

What next?

If you’re looking to work smart  and want reduce IT headaches supporting mobile staff, a BlackBerry solution is perfect for you.

Speak to your Intercity Account Manager or contact us now to find out more.

 

BlackBerry Software from IntercityBlackBerry® software for business

We give you the tools you need to give your mobile workforce seamless access to enterprise email, applications and services all on one mobile device. Whether you’re a large organisation that needs to connect all your mobile users to internal applications or a small business trying to access email, contacts or calendar on the move. We can make it happen.

 

What services are available?

  BlackBerry Internet Service (BIS) BlackBerry Internet Service + Management Centre BlackBerry Enterprise Server Express BlackBerry Enterprise Server (BES) Hosted BlackBerry Services
Who needs it? Users with one or more pop3 or IMAP4 email accounts Organisations that want to simplify device administration for up to 100 subscribers  using BIS Organisations that want to connect both company and personal BlackBerry smartphones to enterprise email For large organisations needing maximum IT control Organisations that don’t want to manage expensive email infrastructure or want cloud services

BlackBerry Internet Service (BIS)

Ideal for small businesses without an email server, BIS provides an accessible and secure solution for complete mobile communications. Integrate up to 10 email accounts on POP3 or IMAP4 or a single Microsoft Exchange account, send and receive instant messages and browse the web with ease.

  • Mobile email - sent direct to your phone from internet accounts
  • Easy setup - online or via the mobile phone
  • Secure - keep data safe with advanced encryption
  • Great value - available free with our business mobile plans
  • Use mobile email abroad - in 75+ countries

BlackBerry Enterprise Server (BES) Express

BES Express enables businesses with Microsoft Exchange or Lotus Domino (must have separate server) to get started with the BlackBerry solution. You get advanced BlackBerry smartphone features without the need for any additional hardware, software or user licence's. BES is available with any BlackBerry data plan from Intercity.

  • Advanced email - wireless access to corporate email
  • Reduce costs - server and client lifetime licenses are free up to 10,000 users
  • Proven security - enterprise grade with advanced data encryption
  • Scaleable - up to 2000+ users on a dedicated email server
  • Work effectively on the move - email, calendar, contacts and thousands of business applications from the BlackBerry App World
  • Use mobile email abroad - in 75+ countries
  • Access to files - Windows shared/remote files

BlackBerry® Enterprise Server (BES)

If you prefer a fully-managed solution, going for our BES service integrates your organisation's BlackBerry smartphones with your existing enterprise systems, securely extending wireless communications and corporate data to mobile users.

  • Advanced security features - 450 IT policies and data encryption
  • Work effectively on the move - access your email, calendar, contacts and thousands of business applications from the BlackBerry App World
  • Powerful management - centrally administered by your IT administrators to optimise performance and maintain uptime
  • Flexible solutions - scales to thousands of users
  • Instant communication - push technology and enterprise instant messaging means your workforce stay connected in and out of the office
  • Use mobile email abroad - in 75+ countries
  • Access to files - Windows shared/remote files

How BES works

How BlackBerry Enterprise Server (BES) Works

Hosted BlackBerry Services

Hosted BlackBerry® services combine BlackBerry® smartphone features, functionality and advanced security capabilities in a package that's managed directly by Intercity.
With wireless access to your email, calendars, applications and the Internet included as standard your free to focus on growing your business and not your IT infrastructure.

  • Complete mobility - work from almost anywhere, anytime
  • Priced for your budget - low monthly cost
  • Easy to use - no need for extended IT knowledge, staff or technology
  • Proven technology - enterprise class performance and security
  • Excellent performance - full Enterprise features

 

Compare BlackBerry software solutions

  BlackBerry Internet Service (BIS) BlackBerry Internet Service + Management Centre BlackBerry Enterprise Server Express BlackBerry Enterprise Server (BES) Hosted BlackBerry Services
Overview
Users supported Individual 3 - 100 Up to 75* on the mail server or 2000+ with dedicated servers 2,000+ per server Unlimited
Plan BlackBerry Internet price plan BlackBerry Internet price plan Any BlackBerry price plan BlackBerry enterprise data  plan Any BlackBerry price plan
What can you do with it?
Access e-mail + sync Hosted/ISP email (eg POP3/IMAP) Hosted/ISP email (eg POP3/IMAP) Corporate email such as MS Exchange, MS Small Business Server and Lotus Domino Corporate email such as MS Exchange, MS Small Business Server and Lotus Domino Corporate email such as MS Exchange, IBM, MS Small Business Server and Lotus Domino
Access + sync your calendar and contacts Y** Y** Y Y Y
Use company CRM systems (via Apps) - - Y Y Y
View MS Office documents Y Y Y Y Y
Access your intranet - - Y Y Y
Access files on your corporate network - - Y Y Y
Add Apps to improve productivity BlackBerry App World and web-based  applications BlackBerry App World and web-based  applications BlackBerry App World, web-based  applications and internal business applications BlackBerry App World, web-based  applications and internal business applications BlackBerry App World, web-based  applications and hosted business applications
Keeping your data secure and up-to-date
Email security Dependent on email source Dependent on email source Enterprise-grade with
35+ IT policies and data encryption
Enterprise-grade with  over 450 IT policies and data encryption Enterprise-grade with  over 450 IT policies and data encryption
Wireless backup and restore Y** Y** Y Y Y
*For Microsoft Exchange only
**Limited sync Gmail/AOL

 

Not sure which BlackBerry solution is best for your business? Contact us now to speak to a RIM certified solution specialist.

 

BlackBerry Technical Support from IntercityBlackBerry® T-Support

BlackBerry Technical Support Services for small and medium businesses gives you reliable, affordable and scalable technical support directly from BlackBerry® for as little as £1 per user, per month.

  • 24x7, 365 days access to support
  • Submit issues electronically and get a response via telephone or the BlackBerry Enterprise Support Centre
  • New and enhanced self-service resources and tools
  • BlackBerry Software Service Packs and Hotfixes included
  • Free BlackBerry® Enterprise Server software upgrades for Advantage Support subscribers
  • Expert knowledge transfer through, the BlackBerry Enterprise Support Centre, BlackBerry Technical Webcast Series and BlackBerry Solve newsletter
  • • Optional Services for Advantage Support subscribers, including access to Direct to Level Two Support experts
  • • BlackBerry® Certification exam vouchers, web based BlackBerry Training for Basic and Enhanced; plus additional training choices for Advantage Support subscribers

Which BlackBerry T-support package is right for you?

    BlackBerry Internet Service (BIS) BlackBerry Internet Service + Management Centre BlackBerry Enterprise Server Express
BlackBerry Technical Support - Basic Basic support
Get a call or email back within 24 hours from when you submit incidents electronically through the BlackBerry® Expert Support Centre
Y - -
BlackBerry Technical Support - Enhanced Enhanced support
Technical issues will receive a 4 hours response by telephone or email, plus access to self-service tools such as the BlackBerry® Expert Support Centre, technical webcasts, training and BlackBerry Certification exam vouchers
Y Y -
BlackBerry Technical Support - Advantage Advantage support
Offers direct telephone access to our technical experts and free software upgrades. You can also submit incidents electronically and request a phone or email response back within 2 hours
Y Y Y

 

BlackBerry installation | health check | consultation

We offer a consultation service which assesses which BlackBerry solution will suit your organisation's needs. We will work through your BlackBerry requirements in detail and review your current IT environment to determine what pre-installation work is required.

What does the BlackBerry consultation include?

  • Basic BlackBerry service installations
  • Customised server installations
  • Router software install and configuration
  • Device implementation and deployment including testing device functionality
  • Security policy design and implementation
  • BlackBerry administration training
  • Full documentation for your BlackBerry environment
  • BlackBerry server 5.0 installation for high availability
  • BlackBerry handheld training for users

All BlackBerry installations are carried out by BlackBerry accredited engineers.

BlackBerry Accredited Logo

Please fill out the form below to book an appointment

Why Intercity?

Intercity is a leading independent provider of business communications services with a 25 year track record of delighting customers across the UK and Europe.

  • We're a single source for all your mobile, networking and data solution needs
  • We’re independent so have the flexibility to build a communications solution that meets your needs AND your budget
  • We deal direct with our partners and business customers, so we don’t have the costs of call centres or retail stores
  • We simplify communications by giving you a named Account Manager to help you with everything from sales, installation, billing, upgrades and maintenance for all of your services

 

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Intercity's Customer Logos

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