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BlackBerry is a powerful smartphone solution popular for its high levels of data security and flexible email handling abilities that keep you connected to the office anytime, anywhere.
If you’re looking to work smart and want reduce IT headaches supporting mobile staff, a BlackBerry solution is perfect for you.
Speak to your Intercity Account Manager or contact us now to find out more.
BlackBerry® software for businessWe give you the tools you need to give your mobile workforce seamless access to enterprise email, applications and services all on one mobile device. Whether you’re a large organisation that needs to connect all your mobile users to internal applications or a small business trying to access email, contacts or calendar on the move. We can make it happen.
| BlackBerry Internet Service (BIS) | BlackBerry Internet Service + Management Centre | BlackBerry Enterprise Server Express | BlackBerry Enterprise Server (BES) | Hosted BlackBerry Services | |
| Who needs it? | Users with one or more pop3 or IMAP4 email accounts | Organisations that want to simplify device administration for up to 100 subscribers using BIS | Organisations that want to connect both company and personal BlackBerry smartphones to enterprise email | For large organisations needing maximum IT control | Organisations that don’t want to manage expensive email infrastructure or want cloud services |
Ideal for small businesses without an email server, BIS provides an accessible and secure solution for complete mobile communications. Integrate up to 10 email accounts on POP3 or IMAP4 or a single Microsoft Exchange account, send and receive instant messages and browse the web with ease.
BES Express enables businesses with Microsoft Exchange or Lotus Domino (must have separate server) to get started with the BlackBerry solution. You get advanced BlackBerry smartphone features without the need for any additional hardware, software or user licence's. BES is available with any BlackBerry data plan from Intercity.
If you prefer a fully-managed solution, going for our BES service integrates your organisation's BlackBerry smartphones with your existing enterprise systems, securely extending wireless communications and corporate data to mobile users.
Hosted BlackBerry® services combine BlackBerry® smartphone features, functionality and advanced security capabilities in a package that's managed directly by Intercity.
With wireless access to your email, calendars, applications and the Internet included as standard your free to focus on growing your business and not your IT infrastructure.
| BlackBerry Internet Service (BIS) | BlackBerry Internet Service + Management Centre | BlackBerry Enterprise Server Express | BlackBerry Enterprise Server (BES) | Hosted BlackBerry Services | |
| Overview | |||||
| Users supported | Individual | 3 - 100 | Up to 75* on the mail server or 2000+ with dedicated servers | 2,000+ per server | Unlimited |
| Plan | BlackBerry Internet price plan | BlackBerry Internet price plan | Any BlackBerry price plan | BlackBerry enterprise data plan | Any BlackBerry price plan |
| What can you do with it? | |||||
| Access e-mail + sync | Hosted/ISP email (eg POP3/IMAP) | Hosted/ISP email (eg POP3/IMAP) | Corporate email such as MS Exchange, MS Small Business Server and Lotus Domino | Corporate email such as MS Exchange, MS Small Business Server and Lotus Domino | Corporate email such as MS Exchange, IBM, MS Small Business Server and Lotus Domino |
| Access + sync your calendar and contacts | Y** | Y** | Y | Y | Y |
| Use company CRM systems (via Apps) | - | - | Y | Y | Y |
| View MS Office documents | Y | Y | Y | Y | Y |
| Access your intranet | - | - | Y | Y | Y |
| Access files on your corporate network | - | - | Y | Y | Y |
| Add Apps to improve productivity | BlackBerry App World and web-based applications | BlackBerry App World and web-based applications | BlackBerry App World, web-based applications and internal business applications | BlackBerry App World, web-based applications and internal business applications | BlackBerry App World, web-based applications and hosted business applications |
| Keeping your data secure and up-to-date | |||||
| Email security | Dependent on email source | Dependent on email source |
Enterprise-grade with 35+ IT policies and data encryption |
Enterprise-grade with over 450 IT policies and data encryption | Enterprise-grade with over 450 IT policies and data encryption |
| Wireless backup and restore | Y** | Y** | Y | Y | Y |
Not sure which BlackBerry solution is best for your business? Contact us now to speak to a RIM certified solution specialist.
BlackBerry® T-SupportBlackBerry Technical Support Services for small and medium businesses gives you reliable, affordable and scalable technical support directly from BlackBerry® for as little as £1 per user, per month.
| BlackBerry Internet Service (BIS) | BlackBerry Internet Service + Management Centre | BlackBerry Enterprise Server Express | ||
 |
Basic support Get a call or email back within 24 hours from when you submit incidents electronically through the BlackBerry® Expert Support Centre |
Y | - | - |
 |
Enhanced support Technical issues will receive a 4 hours response by telephone or email, plus access to self-service tools such as the BlackBerry® Expert Support Centre, technical webcasts, training and BlackBerry Certification exam vouchers |
Y | Y | - |
 |
Advantage support Offers direct telephone access to our technical experts and free software upgrades. You can also submit incidents electronically and request a phone or email response back within 2 hours |
Y | Y | Y |
We offer a consultation service which assesses which BlackBerry solution will suit your organisation's needs. We will work through your BlackBerry requirements in detail and review your current IT environment to determine what pre-installation work is required.
All BlackBerry installations are carried out by BlackBerry accredited engineers.
Please fill out the form below to book an appointment
Intercity is a leading independent provider of business communications services with a 25 year track record of delighting customers across the UK and Europe.
