Hosted Voice Hosted VoIP / Voice Over Internet Protocol / Business VoIP


Intercity's hosted voice is a business class, hosted VoIP solution. With no expensive on-site PBX equipment and no on-going maintenance costs you get significant cost savings and advanced telephony features almost immediately.

Who can use it?

Our hosted voice system is ideal for any sized business and is highly effective in organisations that have more than one site that work together. The telephone system is capable of serving a few employees to hundreds across different locations.

The benefits of using our hosted voice system:

Hosted VoIP Costs Icon

Reduced costs

Our Hosted VoIP solution lowers your monthly phone bills with free calls between branches and mobile workers, and cheaper international calls.

Hosted VoIP gives you cheaper call rates and lower start-up costs with minimal capital expenditure. You'll also get a simple fixed price monthly subscription.

Flexible price points are also a benefit of hosted VoIP as you can identify how many seats you need and only pay for what you use.

Our Hosted VoIP solution lets you track call spend by site, business unit and user.

  Hosted VoIP Flexible Icon

Reliable and flexible service

Hosted VoIP gives you business continuity meaning you can make and receive calls during unexpected events.

You'll be able to be flexible in your working including hot-desking, home working and mobile device integration. Plus area codes are no longer tied to a destination and you can add capacity for more users and branches as and when you need it.

Hosted VoIP lets you check voicemail and email, access project data, and place calls over a single network, using a single device.

         
Hosted VoIP Future-proof Icon

Future-proofed communications

You'll never miss a call again with advanced call management features included as standard. Administrators can also easily control handsets, soft phones or web browsers.

Having to install constant updates to keep up with the latest technology is a thing of the past. Hosted VoIP automatically puts you on the latest version and has a long term roadmap of new features.

  Hosted VoIP Intercity Icon

Intercity added benefits

At Intercity we give you a dedicated Account Manager to help you with everything from support, training, number porting and provisioning.

You'll also be able to control and configure your system using a secure web interface. Plus you'll be rest assured that your system will have minimal downtime with 24/7 support.

         
Hosted VoIP Grow Icon

Grow your sales

Hosted VoIP gives you bigger market opportunities with solutions for mobile and home workers to the enterprise.

     

What next?

If you’re looking to upgrade your communications platform without adding to IT headaches and upsetting your bank manager, our Hosted VoIP system is perfect for you.

Speak to your Intercity Account Manager or contact us now to find out more.

 

What is our hosted voice system?

Our hosted voice system is a complete communications service for businesses which provides a range of fixed and mobile telephony capabilities through an easy-to-use web portal. Our service allows your administrators to easily manage your system whilst enabling employees to maximise their productivity.

With our hosted voice system you will only have a minimal capital outlay and in return you will have a reliable and proven service, and a jargon free approach to telephony and communications.

How does it work?

How Hosted Voice Works

The winning formula

We can give you handsets from a range of manufacturers, an easy-to-use web interface, a resilient network and service wrap. Plus a world leading communications platform, all in one package.

Features of our hosted voice system

Working as a team Standard Premium
Three-way call, hunt groups and call transfer Y Y
Customisable settings for sites, groups, departments Y Y
Answer a group members call - Y
Working effectively
Last number redial Y Y
Assign calls to cost centres - Y
Pre-set profiles for incoming calls - Y
Automatic callback, do not disturb function and 1 digit dialling for favourite numbers - Y
Improving your company image
Call waiting Y Y
Music on hold and avoid calls being passed on - Y
Flexible working
Call forwarding, home worker profiles and voicemail Y Y
One number sequential ringing - Y
Call notify by email - Y
Hot-desking and call from anywhere - Y
Security
Authentication and call history Y Y
Call recording Optional Optional

For a full list of hosted voice features please contact us on 0121 643 7373.

Need a bespoke telephone system?

We can build you a telephone system which is bespoke to your business needs and budget. We can ensure that your hosted voice system will work perfectly for your business and improve your communications.

Your hosted voice system can be setup by trained Intercity staff as and when you require.

Before setting up your telephone system one of our fixed line specialists will carry out a free, no obligation communications audit to show you where you can reduce costs, improve productivity and keep you up and running with disaster recovery solutions.

 

Why Intercity?

Intercity is a leading independent provider of business communications services with a 25 year track record of delighting customers across the UK and Europe.

  • We're a single source for all your mobile, networking and data solution needs
  • We’re independent so have the flexibility to build a communications solution that meets your needs AND your budget
  • We deal direct with our partners and business customers, so we don’t have the costs of call centres or retail stores
  • We simplify communications by giving you a named Account Manager to help you with everything from sales, installation, billing, upgrades and maintenance for all of your services
  • We're the most financially stable independent telecoms provider in the UK so you get peace of mind for all your services

Some of our customers

Intercity's Customer Logos

Other customers interested in Hosted Voice also looked at: