Get to know Intercity

Why you should work with us

	We’re creating the best B2B telecom experience and want you to join us
	We love technology and want you to feel the same
	We deal with people, not businesses so we get to know you and your challenges
	We continually innovate to keep your business at the forefront of technology
	We offer heroic customer service to keep your journey with us enjoyable

We deliver heroic customer service

Like superhero's our staff are there when you need us the most. Dealing with the deployment of services, maintenance of your business critical communications and exceptional customer support. Since the company began over 25 years ago providing heroic customer service has always been at the heart of everything we do. Whether you're talking to your Account Manager or a member of the in-house sales support team responsible for your account, you're guaranteed to receive a prompt, efficient service from people who understand you and your business.

Their mission... to make you happy and keep you happy throughout your time with us.

What our customers say

"Our account manager’s attention to detail and knowledge of our business means we get lower prices and better service for both mobile and fixed-line communications.." Norbar Ltd

"I'm only a small user but still get treated as if I was the boss at Tesco – Thank you" McMillan Associates

We're right on your doorstep

Intercity is a national business operating from Birmingham, London, High Wycombe, Manchester, Edinburgh and Cardiff so wherever you're based we're only a stones throw away. We have more than 270 employees based in the UK and The Netherlands and we're always eager to help you.

Our history

Intercity began in 1985 as an independent service provider at a time when mobile technology was just taking off in the UK.  In 1994 we secured a strong European presence with Intercity Communications BV, based in Amsterdam. 

A little more about us

We don’t use call centres or voice automation - even in an era of advanced communications there are still many areas where personal service is unbeatable.

• We have a 25+ year track record of delighting customers across the UK and Europe


• We serve over 5,000 UK businesses ranging from sole traders to FTSE 250 multinationals across every business sector


• We're a single source for all your business communication needs


• We’re independent so have the flexibility to build a communications solution that meets your needs AND your budget


• We're the most financially stable independent telecoms provider in the UK so you get peace of mind for all your services


• We simplify communications by giving you a direct dial to a named Account Manager

Now you know who we are we'd love to get to know you. Give us a call, email or even drop in and get your Intercity journey started.